PRIVACY POLICY

Abacus Design Associates Ltd is committed to protecting and respecting your privacy.

This Policy defines how we use any of the personal information you share with us via our website or by other means.  This Policy also covers the use of your personal information when you are a recipient of any services provided by Abacus Design Associates Ltd.  By continuing to use this website you consent to this Privacy Policy.

About us:

Abacus Design Associates Ltd is an employee-owned structural and civil engineering consultancy operating across the East Midlands and the United Kingdom.

Personal information we collect:

We collect your personal information when you enter your details on forms on our websites, when you contact us (in writing, by phone or by email), or when you engage us to provide structural or civil engineering consultancy services.

The personal information we collect may include your name, address, phone number(s), and email.  In the case of an enquiry on behalf of a company, we may collect your company’s name, your position; company address, company email address, and company telephone number.

How long we keep your personal information:

We review our retention periods for personal information on a regular basis.  Where an employment or business contract has been entered into, we are legally required to hold some types of information to fulfil our legal or contractual obligations.

We will delete your personal information from our systems two years after your initial enquiry, unless you have engaged us to provide a service, have accepted employment with us, or you have agreed to receive news or promotional information from us.

Why we collect your personal information:

We use your personal information only to send you the information you have requested from us or to carry out services required from us.

  • to respond to your queries or to provide you with the services you have requested from us;
  • to seek your views or comments on the services we provide to help us develop and improve these services;
  • to notify you of changes to our services;
  • to send you communications which you have requested or which may be of interest to you. These may include information about our services;
  • to process a job application;
  • to meet our legal or contractual obligations.

Sharing your personal information with third parties:

Your personal information is only used for the purposes described above.  We will not share your personal information with third parties, for the purposes of providing a service, without your consent.  We will never share your personal information with third parties for marketing purposes.

We may share your personal information with organisations providing us with professional or legal advice, where this is necessary for the legitimate interests of the business.

We will not sell your personal information to any other third party, for any reason whatsoever.   We do not use automated call services and we do not record telephone calls for training, or other purposes.  We will never transfer your personal information outside of the UK.

Security of your personal information:

We are committed to keeping your personal information secure. All personal information collected via our website is stored on a secure server to protect it from being accessed or used inappropriately.

Accuracy of your personal information:

We will ensure that your personal information is kept accurate and up to date as far as is reasonably possible.  We encourage you to advise us of any changes to your information.  Where you have consented to receive news or promotional email marketing, we will use only relevant personal information to contact you.

Your choices:

You have a choice about whether or not you wish to receive information from us.  We will not contact you for marketing purposes by email or phone unless you have given your prior consent.  We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted.  You can change your marketing preferences at any time by:

  • using the unsubscribe feature on any promotional email;
  • sending an email, stating “please unsubscribe me” in the subject line, to [email protected];
  • contacting us, though our “Get in touch” form on the website, to request that your contact details be removed from our database.

Please note we will only retain your personal information where our legal or regulatory obligations require us to do so.

How to obtain a copy of your personal information:

If you would like to obtain details of your personal information held by us, please contact us using the details provided at the end of this policy statement.

Third party websites:

Our website may contain links to websites operated by third parties.  We are not responsible for privacy statements, notices, policies, services offered, or other site content displayed on third party websites.

Changes to our Privacy Statement & and Privacy Policy:

We may update our Privacy Policy from time to time.  This Policy was last updated in May 2018.

How to contact us:

If you have any questions about this Privacy Policy, or how Abacus Design Associates Ltd uses your personal information, please contact us here:

Registered Office:

Abacus Design Associates Ltd

19 The Office Village

North Road

Loughborough  LE11 1QJ

Tel: 01509 260 655

Email: [email protected].

Registered in England and Wales: 3408710.